Front Desk Clerk
Part Time • Delano Aquatic Center
Benefits:
- Fun working environment
- Competitive salary
- Training & development
The Front Desk Clerk is the first person patrons see when entering the facility and should maintain a positive first impression for Swan Aquatics and provide excellent customer service.
Responsibilities include:
- Greeting pool patrons.
- Checking and registering patrons for Community Pool Passes, including daily and seasonal.
- Running pool concessions, inventory, sales, cleanliness and cash handling.
- Processing cash, debit, and credit transactions using a point-of-sale system.
- Accepting payments.
- Calculating and returning change when required by the payment method.
- Maintaining adequate change denominations in the cash drawer and request additional change when necessary.
- Answering customer questions about products or services.
- Adding and removing patrons from the lesson/event schedule as needed.
- Aiding patrons in registering for pool programs, such as swim lessons and special events.
- Reconcile cash drawers and sales receipts.
- Report issues with equipment.
- Follow required protocols for sanitation and cleaning.
- Running the concession stand under the supervision of the Front Desk Leads and Front Desk Coordinator.
- Janitorial duties and making sure the overall front office/concession area/pool deck is clean and tidy..
Required Teamwork Skills:
- Strong communication
- Professional demeanor
- Punctuality
- Accountability
- Flexibility
- No cellphone use while on duty
- Ability to work well with others
- Takes direction well and receptive to feedback
- Positive attitude
Seasonal Part-Time: Hours will vary. Must be able to work opening, mid and closing shifts.
Pay: $16.50/hr
Qualifications:
- Minimum of 16 years of age.
- 1+ year of customer service experience preferred.
- Ability to obtain food handlers card.
- Accountability and accuracy in reconciling sales receipts.
- Oriented toward serving others and helping customers.
- Customer-service skills.
- Ability to sit/stand for long periods of time.
- Excellent verbal communication.
- Ability to work in a fast-paced, stressful environment.
- Attention to detail.
- Knowledge of point-of-sale systems preferred.
Qualified and interested candidates are encouraged to apply here: https://swanaquatics.com/employment-application/
Compensation: $16.50 per hour
We are a full-service lifeguard operations and pool management company. From our remote management team to our on-site Aquatics Facility Operators AFO’s and Certified Pool Operators CPO’s – we get the job done. From scouting the best available talent to conducting public certification courses, we manage all duties of aquatics for your communities maximum benefit. Hiring, Training, Scheduling and Payroll, In-Service Trainings, Audits and more.
Our Team of Lifeguards, Swim Instructors, Swim Coaches and Fitness Instructors are available for all of your facilities water safety needs. We work with schools, fitness clubs, hotels and casinos, municipalities, homeowners associations and various businesses in search of professional aquatic services.
Safety Training Course including CPR Classes available.
Our Team of Lifeguards, Swim Instructors, Swim Coaches and Fitness Instructors are available for all of your facilities water safety needs. We work with schools, fitness clubs, hotels and casinos, municipalities, homeowners associations and various businesses in search of professional aquatic services.
Safety Training Course including CPR Classes available.
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